Full Time
Posted Today
Job description

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.
With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world's largest community of SaaSOps experts. As host of Altitude, the industry's leading SaaSOps event and publisher of The State of SaaSOps Report, the category's definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management.
Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.
BetterCloud is seeking an enterprising individual to join our Developer Experience squad as an API Technical Writer, focusing on our internal and external technical documentation, including developers' guides and detailed API documentation. You will help BetterCloud in their journey in becoming an API First company, focused on having a world class developer experience.

  • Experience in a writing role
  • Proven ability to work with developers and write for a developer audience
  • Understanding of OpenAPI, REST, GraphQL, gRPC, and Async APIs
  • Strong interpersonal, written, and verbal communications skills
  • Passion to thrive in a growth-mindset environment
  • Experience writing documentation for APIs, SDKs, components, and tools
  • Ability to develop SDKs and write code snippets in multiple languages is a plus


  • Design, develop & deliver documentation for the BetterCloud APIs
  • Develop content re-use and single-sourcing strategies
  • Provide feedback on API standards and consistency between API designs
  • Gather feedback from customers, internal and external, to improve our documentation

What We Offer

  • Competitive salary + stock options
  • Full benefits package
  • Career growth with an industry innovator

We have a mission to foster a culture at BetterCloud that empowers, celebrates, and values our differences in order to grow community, safety, and trust in our work environment. DEI&B is core to who we are and what we do. From an employee-led Diversity Council empowering our differences, to multiple Employee Resource Groups (ERGs) creating a strong sense of belonging, to frequent outside speakers focusing on DEI&B topics, our commitment is non negotiable.
BetterCloud is an Equal Opportunity Employer, including disabled and vets.

  • Remote - Qualified applicants based on most states of the U.S.A. are eligible for this position. Note that there are a number of states from where this position cannot be held.

In accordance with applicable law, the following represents BetterCloud's reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.
Salary Range: $128,250 - $142,500
This salary range represents BetterCloud's good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and BetterCloud may ultimately pay more or less than the posted range. The final salary for this position will be determined in BetterCloud's sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee's work experience, skills, and qualifications for the role, as well as the needs of BetterCloud's business and other operational considerations.
Overview of BetterCloud Benefits:

  • Health benefits package (including medical, dental, vision)
  • Flexible spending accounts
  • PTO (sick leave, parental leave, vacation benefits)
  • Employee Assistance Program
  • Mental Health Resources
  • Stock Options
  • 401k

Job Type: Full-time

Pay: $128,250.00 - $142,500.00 per year

Intrested in this job?

Related Jobs

All Related Listed jobs

Paradigm Connect Remote 4 days ago

We are looking for a Senior Controller to drive our financial strategy, financial planning and analysis,and processes in our global corporate structure..

Getir Job Openings New York, NY 11 days ago

Managing your large team of order packers, shift leads and delivery drivers. Ensure your store is running at maximum efficiency.

Multi-Color Corporation Algoma, WI 54201 30+ days ago

As an integral part of the team support plant operations with all purchasing functions ensuring continuous supply of material and supplies while minimizing

Magnolia Capital Chicago, IL 60606 Today

Company OverviewMagnolia Capital (Magnolia) is a Chicago-based real estate investment firm focused on finding and creating value within the residential real estate space. Magnolia was founded

CDF Labor Law LLP Los Angeles, CA 90017 Today

We are actively seeking an experienced Litigation Secretary / Legal Assistant to join our Los Angeles team. A collaborative and flexible work environment necessitates the ability to adapt to multiple

City and County of Denver Denver International Airport, CO Today

About Our Job Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally

Lubrizol Spartanburg, SC 29307 30+ days ago

Makes and packages batch chemicals for lubricant and personal care industry. Loads/unloads bulk chemical trucks. Works safely and follow ssafety policies.

Pet Supermarket Macon, GA 31210 1 day ago

As a Store Employee you are always striving to enhance the lives of pets and their people when customers are shopping with us.

SVS Technologies Memphis, TN 38125 Today

PEGA Developer, Memphis, TN: Limited domestic travel, telecommute, and/or occasional relocation to client sites nationwide to design, develop Pega Applications and framework and implementation

City of Seattle Seattle, WA 98134 $34.23 - $39.73 an hour 9 days ago

JOB TYPE: *Classified Civil Service, Regular, Full-Time. DEPARTMENT: *Facilities and Administrative Services. CLOSING DATE *09/27/22 04:00 PM Pacific Time.